Returns and Refund Policy

At Checkdeco.shop, customer satisfaction is a top priority. We provide a 30-day return period for physical planners, meaning you have 30 days from the delivery date to request a return. Please note that digital products are subject to separate conditions, as they are delivered instantly.

Return eligibility

To be eligible for a return:

  • The item must be in the same condition as when you received it.

  • It must be unused, unworn, include all original tags, and be returned in the original packaging.

  • You must provide a valid receipt or proof of purchase.

How to start a return

To initiate a return, contact us at contact@checkdeco.shop. Once your request is approved, we will:

  • Provide a prepaid return shipping label (where applicable).

  • Share step-by-step instructions on how and where to send your package.

Please note: Items sent back without prior return authorization will not be accepted.

If you have any questions about how the return process works, you can email us at contact@checkdeco.shop.

Damages and issues

Please inspect your order upon delivery and get in touch with us promptly if:

  • The item is damaged or defective, or

  • You receive the wrong item.

This allows us to review the situation quickly and determine the most appropriate solution.

Non-returnable items

Certain items cannot be returned, including but not limited to:

  • Digital downloads, PDF files, and other electronic items

  • Custom or personalized products (for example, made-to-order pieces)

  • Personal care items

  • Hazardous materials, flammable liquids, or gases (where applicable)

We also do not accept returns for:

  • Sale items

  • Gift cards

If you are uncertain whether your purchase is eligible for return, please contact us before sending anything back.

Exchanges

If you wish to exchange an item, the fastest method is to:

  • Submit a return request for the original item.

  • Once the return is approved and processed, place a new order for the replacement product.

Refunds

After we receive and review your returned item, we will inform you whether your refund has been approved or declined.
If approved, the refund will be issued back to your original form of payment.
Processing timeframes can vary, so please allow additional time for your bank or card issuer to complete the refund.

For any questions about this Returns and Refunds Policy, you can contact us at:
Email: contact@checkdeco.shop
Phone: +1 208 251 4505